FAQ
Unable to set
- Select the device and try settings again.
Your First Step →
Cannot register with Sensing Service
- When the message "Your ID has already been registered in the initial registration" is displayed,
your ID may be already registered. Click Forgot your password?
and check if you can receive an e-mail. - If you cannot enter your password:
Check that your password is eight alphanumeric characters or more. - If you have already registered a "Sensing ID" with other Epson products, you can log in with the same ID and password.
The installation completion screen for PS Uploader is not displayed
- Other screens are displayed, but the installation completion screen is not displayed
Two screens are displayed when the reading of the PS Uploader is finished.
When the screen appears, it may be hidden behind other screens.
