Try the following:
If the recommendations above do not help, contact Epson support.
Try the following:
See below.
Note: A standard USB data cable cannot be used.
The orange LED lights up when your PS-500 is connected correctly. Charging is complete when the blue LED is lit.
Note: A standard USB data cable cannot be used.
The orange LED lights up when your PS-100 is connected correctly. Charging is complete when the blue LED is lit.
To remove your PS-100 from the charging cradle, press the small tab down and push the PS-100 out from the back.